Hilton Madrid Airport, Madrid (ES) - Deals & Reviews

Convenient airport transportation, prompt check-in, spacious and comfortable room with a good-sized bathroom. Quick room service delivery. Close proximity to the airport.

Fast shuttle service, comfortable bed, spacious room, prompt check-in, delicious breakfast, great food at the bar/restaurant, beautiful pool, convenient location for early flights, helpful staff, complimentary airport transportation.

We really enjoyed this place.

This place is conveniently located near the Alameda de Osuna metro station and the on-site restaurant, Ferrum Bar, was a pleasant surprise where we enjoyed dinner.

We had a fantastic stay at this luxurious 4-star hotel! The location here was absolutely perfect for us as it was very close to the airport. The convenience of being just a short distance away from the airport made our travel experience so much smoother. The hotel also offers an airport shuttle service, which was a major plus for us. The staff here were truly exceptional, always attentive and helpful in every way. The room itself was extremely comfortable, with a spacious layout and a king-sized bed that provided us with a great night's sleep. The amenities provided were top-notch, including a refreshing pool that our kids really enjoyed. We were also delighted to have a delicious breakfast included with our stay. this place exceeded our expectations and provided us with enhanced comfort and quality services.

For those looking for a lively and bustling area, this hotel may not be the best choice. The hotel is situated in a light industrial area, which means there aren't many options for nearby restaurants or other attractions within walking distance.

Comfortable bed, spacious room with a sofa and desk, excellent bathroom with walk-in shower and spa bath. Friendly and helpful staff. Convenient location near the airport. I would recommend this hotel.

Spacious, clean rooms with breathtaking bathrooms. Indoor pool area is gorgeous but pool is cold. Helpful staff. Close to airport with convenient free shuttle.

executive room and girl's treatment. free transport from the airport. bathroom in the Relaxation room

You can say it's a five-star hotel when it's four. The furniture in the room is broken and leaves a lot to be desired, the piped music didn't work, the minibar didn't work either, the TV didn't have an audio output. In less than 24 hours I had to contact the staff about 20 times, due to the incidents with the card to take the elevators that prevented me from going up to my room. At the breakfast they put us in evidence in front of all the guests telling my girlfriend that she can't have breakfast because she only had one person signed up when the staff knows from the first minute that we are a couple and we are going to the anniversary paying 200 ? per night with breakfast. They took away our hunger and they were late in communicating that we could have breakfast, I had to get up leaving the breakfast on the table because they were unable to solve it, when they did it they dismantled the buffet. With the displeasure at the end we had breakfast . In the reserve I had a music device which later turned out to be non-existent. When I went to the Spa I left my mobile phone at the reception with the room card well stored inside the case. When I returned my mobile, the card was gone and I was given one that said it had been found on the floor. When we go to the elevator the card was not ours since he did not let us use the elevator we had to wait a long time wet in our bathrobe to go up to give us another one and deactivate the stolen one. I go to a Relaxation room and leave angry and stressed out because of what happened. A price list with no minibar prices

It is a quiet hotel...

During my recent stay, I experienced exceptional service and a comfortable stay at this luxurious 4-star hotel. The check-in process was quick and efficient, thanks to the professional and informative staff. I was pleasantly surprised by the spacious and modern room, which exceeded my expectations. The hotel's location in a light industrial area provided a quiet and serene environment, ideal for relaxation. Additionally, the airport shuttle service was convenient and easy to find.

In terms of location, this venue is situated in an uninspiring area, surrounded by factories and an industrial park. However, this did not hinder my enjoyment of the hotel's luxurious facilities and quality services. I would still highly recommend this hotel to all.

room and view.. They gave us a drink and strawberries and chocolate for our wedding

It was my wedding and we were wearing my wedding dress and a bunch of bags. The staff who didn't answer didn't care about that, they were more attentive to the phone. When he gave us the room he didn't tell us which building and we went up to the other one, we had to come back down with all the suitcases and my huge dress and then he told me it was in the other building. We arrived and in spite of having explicitly asked for a room with a view (for the wedding preparation photos) we had been given a view of other buildings. I called the reception and he said that he would change my room and bring us the key. We waited for 20 minutes when I was in a hurry because I had to prepare for my wedding. No one came up, I had to go down to get the key. The staff was still talking on the phone and gave me the key and I went upstairs and again with all the bags somewhere else...

The room was quiet and comfortable. The shower was a favorite feature. Efficient and courteous shuttle drivers. Hot and plentiful water. The bed was huge and very comfortable with UK TV and air conditioning. Attentive staff during breakfast. Prompt check-in. Spacious and fresh room with good size bathroom. Room service arrived quickly. Nice pool area. Close location to the airport. Free airport shuttle service.

As a Gold member, I received a complimentary executive room upgrade with access to the executive lounge where I enjoyed complimentary small meals and drinks in the evening. The breakfast provided exceeded my expectations. The location of the hotel was convenient with easy access to the metro. Overall I had a great stay.

Which is next to the airport

driver of the transfer that received us passed by at the airport stop when all the other transfers stopped even for a second. Not only did he have no intention of stopping, when we ran out behind the van and he finally stopped, he received us in a bad way and reproached us for having to signal him to stop, in short, very unpleasant reception since when we tried to explain to him that we thought he would stop like the rest of the transfers he answered that that was the rest of the transfers, he was not like that, as if we had to guess. As for the amenities of the room, quite scarce for what you expect from an establishment like this, I missed cottons and being two people who occupied the room we only got a bathrobe. food at the Snack Bar was quite normal for the price, not to mention the cobwebs next to our table. In short, disappointment with this establishment that I expected much more for the price and name it has. We will not repeat in our return to Madrid.

Convenient location, comfortable rooms, courteous staff. Regular shuttle service to and from the airport. Helpful tips on getting gasoline. Onsite parking available.

Felt well taken care of, no complaints.